This website is operated by Terra Nova Handmade. Throughout the site, the terms “we,” “us,” and “our” refer to Terra Nova Handmade. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, and merchants.
2. Online Store Terms
You may not use our products for any illegal or unauthorized purpose. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.
3. Product Availability & Accuracy
All products are handmade in small batches. We reserve the right to modify or discontinue any product at any time without notice. We make every effort to accurately describe our products, but we cannot guarantee that colors or fragrances will appear exactly the same on every device or order.
4. Payments & Pricing
All prices are listed in USD. We reserve the right to change prices at any time without notice. Payments are securely processed through Shopify’s payment gateway.
5. Refunds & Returns
All sales are final. We do not offer returns or exchanges. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery. See our Refund Policy for full details.
6. Third-Party Services
We may use third-party tools or services (like Google, Shopify, etc.) that are governed by their own terms and privacy policies. We are not responsible for any issues related to those services.
7. Limitation of Liability
We are not liable for any harm or damages related to the use of our products, website, or services. Use of all products is at your own risk.
8. Changes to These Terms
We reserve the right to update or change these Terms at any time. It is your responsibility to check this page for changes.
9. Contact Information
If you have any questions about these Terms, contact us at:
